





What public leaders need to know to make a decision for change
POSTED ON • BY Gabriel Bellenger
Decisions are hard, especially in today’s environment. Change is very rapid, and the pace at which public service organisations need to adapt to change is getting faster and faster. To respond to new challenges, senior civil servants are expected to be confident and prepared to make the tough, but necessary decisions. It is the difference…
Innovation is my day job
POSTED ON • BY Mark Jennings
I’m no ground-breaking inventor – no Elon Musk or Mars Curiosity Rover designer – but problem solving or, more specifically, finding new ways to solve problems has become my day job. Last week I participated at the Public Sector Innovation event alongside Kevin Cunnington, GDS & Tabitha Goldstaub, Government Council for AI. Our discussions ranged…
Continuous Digital Improvement
POSTED ON • BY David Regan
Digital innovation is relentless in the private sector – a source of non-stop disruption for dozens of industries. In the retail sector, Amazon has started growing a network of physical stores that have no cashiers or self-checkouts. Instead, intelligent technologies invisibly track whatever you choose to walk out with, automatically deducting payment via your Amazon…
When parallel IT system replacement is the best strategy
POSTED ON • BY Carl Ward
In this blog series, I’ve been discussing continuous transformation strategies for government and health agencies. This is the final one: parallel replacement. With a parallel replacement modernisation strategy, an organisation moves from its existing platform to a completely new platform. Strategy What it is When to use it Digital Decoupling Separate the customer experience…
Start Ups: Bringing an innovation edge to Government as a Platform
POSTED ON • BY Bernard le Masson
I recently spoke as a panelist at the GovTech Summit in France, which focused strongly on government innovation, and there was ample discussion about power of Government as a Platform (GaaP). The GaaP approach allows the public sector to collaborate with private sector peers to achieve great strides—efficient, impactful services that are underpinned by leading…
Can AI be creative?
POSTED ON • BY Carl Ward
Artificial Intelligence is racing ahead with expectations that it will at some point be able to do anything that a human can do. Yet innately we do not think of computers as being creative – it’s almost the last bastion of our humanity and perhaps ego that there is at least something we are better…
LATEST POSTS
MEET OUR BLOGGERS

Lalit Ahluwalia
North America Security Lead for Health & Public Sector, Accenture

Gabriel Bellenger
Managing Director and Consulting Lead, Revenue Industry, Global Accenture

Rainer Binder
Managing Director, Global Social Services Lead, Accenture

Brody Buhler
Managing Director, Post & Parcel Industry Global Accenture

James Canham
Managing Director, Accenture Border Services

Sheheryar Channah
Managing Director, Accenture Health and Public Service

Helen Cochrane
Senior Manager, Accenture Border Services

Stuart Cotton
Managing Director, Accenture UK Defence

Alexander de Voet
Manager, Global Consulting Lead, Accenture Border Services

Prasanna Ellanti
Senior Manager and Technology Lead, Accenture Global Border Services

Allan W. Fairley
Managing Director, Public Safety, UK

Yves Florentin-Lee
Global Managing Director, Revenue Industry, Accenture

Gaurav Gujral
Managing Director, Global Consulting Lead, Accenture Social Services

Jen Hawes-Hewitt
Global Cities Lead, Accenture

Mark Howard
Global Administration Segment Lead, Public Service, Accenture

Mark Jennings
Chief Operating Officer, Accenture European Health and Public Service

Michael Kelly
Digital Lead, Revenue Industry, Global Accenture

Bill Kilmartin
North America Industry Lead, Finance and Administration

Brian Lee-Archer
Managing Director, Health and Public Service, Accenture

Bernard le Masson
Global Managing Director – Health And Public Service, Management Consulting

Niamh McKenna
Managing Director, Accenture Health and Public Service, UK

Simon Mitchell
Managing Director, Health & Public Services

Deborah Oxley
Global Tax Industry Manager, Revenue Industry, Global Accenture

Amit Patel
Managing Director, Nonprofit Group, Accenture

Rachel Phillips
Managing Director, Global Public Safety Consulting Lead, Accenture

David Regan
Managing Director, Revenue Industry, Global Accenture

James Slessor
Managing Director, Public Safety, Accenture

Mark Smith
Managing Director, Accenture Health & Public Service, United Kingdom

Dr. Valtteri Vuorisalo
Industry Innovation Senior Principal, Defence Services, Global Accenture

Carl Ward
Health & Public Service Group Technology Officer
