Voices from Accenture Public Service


The new wave of Cloud ERP (Enterprise Resource Planning) system implementations are upon us, your institution has recognized the need for change and the decision has been taken to use cloud. The decisions you make today will still reverberate 20 years from now, so you need to get them right. But how?

You will need to properly identify the scope of work to be performed, whether by your organization or a professional services firm. Adequately budgeting for those services will chart a course of success for years to come. So what level of transformation are you looking to achieve?

To help you decide, consider these questions:

  • What are you seeking to achieve from a new cloud ERP?
  • Will it be used as a springboard to fundamentally change your organization?
  • What are the goals and success criteria for the project?
  • How does the institution and its respective colleges and departments want to operate 5, 10, 20 years from now?
  • How does it want to be perceived by its students, faculty, staff, and other stakeholders?
  • What policies, procedures and governance models are needed? And what incentive and recognition programs?

There are two likely outcomes, a big ‘T’ transformation or a little ‘t’ transformation.

If you land on a big ‘T’ transformation, then the likelihood is you want to deliver services in new ways and increase efficiency. You should consider the time and resources needed to adequately address such matters as:

  • your future service delivery model;
  • transformation of the policies and procedures;
  • reengineering of business processes;
  • capacity and capability to truly affect change across the institution;
  • the establishment and upkeep of an effective governance model.

This raises another question, who is going to partner with you to help achieve success?

Explore more on how to journey to the cloud at https://www.accenture.com/us-en/cloud-migration-services. 

Join the conversation in higher education at https://www.accenture.com/digitalstudent.

See this post on LinkedIn: Redesigning Higher Ed – You have decided on cloud, now what?

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